Privacy Policy – How act67 keeps your personal data secure

Introduction & Applicability

This Privacy Policy ("Policy") applies to the act67 platform and all associated services. By creating an account, playing games, or using any of our services, you agree to this Policy.

We believe privacy is a fundamental right. That is why act67 was built from the ground up to keep your personal information as secure as possible. We only collect what is genuinely necessary to provide our services.

This policy is written with Bangladesh users in mind and follows international data protection standards. If you have any questions, feel free to reach out to our support team at any time.

What information is collected

Act67 may collect the following types of information from members:

How Your Information Is Collected

Act67 collects information in several ways:

• Direct provision: Information you provide directly during registration, identity verification, payment, or when contacting support.
• Automatically: Technical information is collected through cookies and log files while you use the platform.
• From Third Parties: During identity verification, limited information may be checked against trusted service providers.
• Gaming activity: Transactions, bets, and results are automatically recorded while you play.

How Your Information Is Used

Your information is used solely for the following purposes:

• Account management: Completing registration, verifying login, and keeping your account secure.
• Service Delivery: To enable gameplay, process payments, and send winnings.
• Identity Verification: To verify age and identity, and to prevent money laundering.
• Customer Support: For troubleshooting and support.
• Security: To detect and prevent fraud and suspicious activity.
• Improvement: To improve the platform and introduce new features.
• Contact: To send important updates, bonus offers, and promotional information (with your consent).
• Legal obligations: To comply with applicable laws and meet regulatory requirements.

Data Sharing Policy

Your information may be shared in the following limited circumstances:

• Service provider: With payment processors, identity verification providers, or IT service providers — strictly for defined purposes and under confidentiality agreements.
• For legal requirements: In response to court orders, lawful requests from law enforcement agencies, or money laundering investigations.
• For Security Purposes: Limited information may be shared with relevant authorities to prevent fraud or cyberattacks.
• Business Changes: In the event of an acquisition or merger — the new entity will be required to uphold the same privacy standards.

Beyond these cases, no information is shared with anyone without your explicit written consent.

Data Security Measures

Act67 uses the latest technology to keep your information secure:

• 256-bit SSL Encryption: Every data transmission is protected with the highest standard of encryption.
• Firewall Protection: Servers are protected against unauthorised external access.
• Regular Security Audits: Third-party security experts conduct regular audits to assess system safety.
• Access controls: Only authorised staff have access to specific data.
• Data Backup: Your data is securely backed up to prevent loss in the event of an unexpected incident.
• Two-Factor Authentication: Two-factor authentication (2FA) is available as an additional layer of security.

Cookie Policy

Act67 uses cookies on its website. Cookies are small data files stored in your browser.

• Essential cookies: Required to maintain your login session and enable core functionality. These cannot be disabled.
• Functional cookies: Remembers your preferences (such as language). These can be disabled.
• Analytics Cookies: To understand how the platform is used — all data is fully anonymised.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Your Right to Privacy

As an act67 member, you have the following rights:

To exercise these rights, contact our support team or FAQ View.

Data Retention Period

Act67 does not retain data beyond what is necessary. General guidelines:

• While your account is active: All personal and gaming information is kept secure.
• After account closure: Financial transaction records may be retained for 5–7 years for legal purposes.
• Identity Verification Documents: Retained for a specified period in accordance with regulatory requirements.
• Marketing Information: Deleted immediately upon opt-out.

Unless a legal obligation applies, data is securely deleted or anonymized after the designated retention period.

Policy Updates & Contact

Act67 may update this Privacy Policy in response to changes in law, the introduction of new services, or business requirements. For significant changes:

• A prominent notice will be displayed on the website.
• A confirmation will be sent to your registered email.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.